uForce, a comprehensive marketing agency

founded by Roman Pertsovsky (10+ years in B2B sales) and Denis Smetnev (co-founder at Skyeng, valued at $130M in 2020) has completed over 1,000 successful projects across diverse industries. The agency specializes in systematic outreach to influencers, B2B clients, partners, webmasters, experts, investors, and future employees, providing full marketing support from market analysis and reputation management to digital strategies and lead generation. Their approach focuses on speed, execution, and delivering measurable results for expanding startups and industry leaders.

When uForce decided to transform their Telegram outreach operations by implementing CRMChat's automation platform, they were able to migrate 10 client projects to automated sequences within just two months, completely eliminating manual message sending.

Key Results:

• 10 active client projects running automated Telegram campaigns

• 100% elimination of manual message sending

• Improved scalability to handle multiple clients simultaneously

• Enhanced team productivity focusing on strategy vs. repetitive tasks

The Challenge: Manual Outreach at Scale

We spoke with Olga, uForce's lead project manager, about their transformation.

"We are an agency that handles Telegram outreach projects for our clients, and we were doing everything manually," Olga explains. "Each contact had to be messaged individually by hand. We had a task to automate our messaging processes because it was becoming impossible to scale."

uForce specializes in B2B lead generation for diverse clients - from SaaS platforms to payment processors targeting large retail chains. Their manual approach was creating significant bottlenecks as they grew their client base.

"We were exploring other no-code solutions when Roman told us about CRMChat at exactly the right moment," Olga recalls. "CRMChat literally came at the perfect time - we evaluated it and decided to switch immediately."

Implementation: Project-by-Project Migration

Starting Gradually

"We began using CRMChat in early June, implementing it project by project," Olga says. "We started by adding projects one by one at first. Now we have 10 projects set up, and practically all our projects that can be run through CRMChat are managed through the platform."

This phased approach allowed uForce to test capabilities while minimizing risk to existing client relationships.

Statistics of the Telegram cold outreach campaign targeting Tech Founders for one of uForce’s customers (Global Payroll Platform). The sequence consisted of just 2 messages: Company Intro and a nudge 2 days later.

Campaign Structure

For each client project, uForce uses 2-3 dedicated Telegram accounts. "We don't use client accounts because we purchase separate accounts for outreach, prepare them, warm them up properly, and use them for projects," Olga explains.

Their account preparation involves a week-long manual warming process, followed by conservative sending limits of 25 messages per account per day to maintain long-term deliverability.

The Results: Complete Operational Transformation

Eliminated Manual Work

"CRMChat has eliminated the manual work of sending first and second messages - that's now automated," Olga shares. "Our team can focus on strategy, campaign optimization, and client management instead of repetitive messaging tasks."

Mobile Accessibility

"One thing our team really noticed is the convenience of having all projects at hand on your phone," Olga explains. "Even if you step away somewhere, you can check through your phone and see if someone responded. You're not so tied to your computer anymore."

Client Transparency

"On multiple projects, we've given clients access to CRMChat, and it's been very convenient for them because they can see all the accounts we use for messaging in one window."

Olga was able to easily add a customer’s Telegram account to their CRMChat workspace, so that the client could track campaign performance herself.

Industry-Specific Success

B2B Focus

"Practically all our clients are B2B businesses, primarily lead generation," Olga notes. "We're attracting potential clients to SaaS platforms, B2B platforms, or offering consulting services. For example, we help payment processing clients reach large retail chains."

Market Insights

What surprised the team was the enterprise focus: "I thought it would be more small-to-medium business, but, interestingly, it's mostly large business. We're reaching decision-makers at major retail chains and enterprise-level companies through Telegram."

Lead Sourcing Strategy

"Most often we use our own developed database that we've collected over time," Olga explains. "We also use targeted parsing of relevant professional chats and groups."

Advanced Campaign Techniques

Personalization at Scale

uForce creates industry-specific templates while referencing the specific Telegram groups where prospects were found. This contextual approach significantly improves response rates compared to generic messaging.

Account Management

The agency maintains strict operational discipline: purchasing dedicated accounts for each project, manual warming for one week, and conservative daily limits to ensure sustainable growth without platform restrictions.

The Business Impact

Scalability Achievement

"The main impact is scalability," Olga emphasizes. "We can now handle 10 client projects simultaneously without needing proportionally more staff for message execution. This has allowed us to grow our client base while maintaining service quality."

Team Productivity

With automation handling repetitive tasks, uForce's team now focuses on high-value activities: campaign strategy development, client relationship management, and performance optimization.

Competitive Advantage

The operational efficiency has created a significant competitive advantage. "We have the infrastructure to take on significantly more clients without major operational changes," Olga notes. "The bottleneck is no longer message execution - it's finding the right clients and developing effective campaign strategies."

Platform Integration

Workflow Integration

CRMChat integrated seamlessly into uForce's existing processes. "The platform fits naturally into our workflow. We can manage all client projects from one dashboard, track progress across multiple campaigns, and our team can collaborate effectively."

Learning Curve

"The learning curve was minimal. The platform is intuitive enough that our team could start using it effectively within a few days. The bigger challenge was optimizing our campaign strategies, not learning the tool itself."

Key Success Factors

Based on uForce's experience, agencies should focus on:

Conservative Growth: Maintain sustainable sending volumes rather than risking account restrictions through aggressive messaging.

Quality Targeting: Use professional communities and relevant groups to find high-quality prospects rather than broad, untargeted outreach.

Phased Implementation: Test automation on one client project before expanding to the entire portfolio.

Account Preparation: Invest time in proper account warming - it's crucial for long-term campaign success.

Looking Forward

"Don't hesitate if you're doing manual Telegram outreach at scale," Olga advises other agencies. "Automation isn't just nice to have - it's essential for growth. CRMChat has fundamentally changed how we operate, and I can't imagine going back to manual processes."

The agency is now positioned to scale significantly without proportional increases in operational overhead, focusing its human expertise on strategy and client results rather than repetitive execution tasks.

Conclusion

uForce's transformation demonstrates how proper automation can unlock agency growth while improving service quality. By eliminating manual messaging bottlenecks, they've created a scalable foundation that allows their team to focus on delivering strategic value to clients.

For B2B agencies managing multiple Telegram outreach campaigns, uForce's systematic approach - gradual implementation, conservative account management, and focus on quality targeting - provides a proven roadmap for scaling operations without sacrificing results.

"CRMChat allows us to have all our projects at hand on our phone," Olga concluded. "You're not so tied to your computer anymore, but you can still respond quickly to prospects and manage campaigns effectively."

About CRMChat: CRMChat is a Telegram-native CRM and automation platform designed for teams conducting business development through Telegram.

About uForce: uForce is a comprehensive marketing agency specializing in systematic B2B outreach, with over 1,000 successful projects across lead generation, influencer marketing, and business development.